Shipping

NONYMOUSAA's official online store offers delivery services through ems.
International delivery takes 7 to 15 business days, and delivery may be delayed depending on delivery location and availability.
Please understand that delivery begins on business days except holidays and weekends, and delays may occur by 1–3 business days depending on circumstances.

After receiving the package, please check if there is any damage to the product.
If there is any damage, please leave the relevant information through make 1:1 inquiries in My page and we will help you with your response after checking it quickly.

Shipping Fee

NONYMOUSAA  official international website Costs will be charged according to the shipping cost standard.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes.

Please be advised that these charges are levied by the destination country and we do not have control over them.

We are not sure about the taxes because It depends on the country.

To make sure, Please, contact with the customs in your country.

In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.

Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

※ Please note that the recipient may be  responsible for any import duties and taxes that apply to international shipments.

FAILED TO RECEIVE COMPLETED PACKAGE DELIVERY

If you have failed to receive the completed package delivery, please be advised to contact YOUR COUNTRY the ems Customer Center for assistance regarding the delivery status.

CUSTOMER SERVICE CENTER

■ E-MAIL : nonymousaa@nonymousaa.com

■ KOREA TIME : MON - FRI AM 10:00 ~ PM 5:00 / LUNCH BREAK 13:00~14:00 (SAT.SUN.HOLIDAY OFF)